• Transform and modernize against 10-year old backend systems without re-coding, adopting an API-first strategy to deliver an amazing digital experience for customers
• Leverage the SAP Cloud Platform Integration Suite to link SAP on premise, SAP Cloud Solutions, Workday, Salesforce, Dynamics, ServiceNow, AWS, and other third-party services
• Millions of Centrica customer use the website and app daily, making 5-7 million API calls per day through digital channels with <200 msec. response time, handling 40-50% of the total calls, increasing customer satisfaction

• Needed real-time game-day insights from several non-SAP stadium systems to deliver best attendee experience ParkHub, Micros, Fanatics, Weather, HappyOrNot, NFL, Sparkcentral, Twilio)
• Leveraged SAP Cloud Platform Integration Suite, SAP HANA Service, and SAP Analytics Cloud to create the first venue Digital Boardroom based on aggregated data across all stadium systems
• Built out the “Executive Huddle” in just six months to improve customer experience and maximize revenue

• Bacardi needed to create a new Sales Force Automation Platform enabling sales employees to make their work more effective, providing an integrated system linked to all the markets, teams and 1200+ existing integration flows
• Implement a hybrid integration platform based on SAP Cloud Platform Integration Suite to work with their existing SAP Process Orchestration system on premise
• Integration components were delivered in less than one month, while achieving new, reusable building blocks.  Low-level API aps were covered without requiring new development on the backend

• Created a Business Data and Integration Hub as the new core of their intelligent enterprise, enabling intelligent product configuration based on machine Learning, ad-hoc data science using SAP Data Intelligence, and intelligent B2B customer integrations
• With SAP Cloud Platform Integration Suite, E+H integrates SAP and non-SAP (e.g. Salesforce) and enables a data-centric mindset
• Delivered greater customer satisfaction with intelligent product configuration, self-service analytics, and support for new business models like IIoT

• Natura, a global personal care cosmetics group, faced integrating SAP ERP with 3rd party Tax Solutions across ~1,800 cities each with their own local and municipal taxes.
• SAP Cloud Platform Integration Suite gave Natura the ability to connect their SAP and non-SAP systems in real time to mobile-enable their workforce and be compliant with Brazil’s Nota Fiscal
• Natura has adopted a cloud-first and API-first integration strategy, and SAP Cloud Platform Integration Suite is the solution they need to future-proof their business 

Bangkok Glass is using innovative automation to improve business processes, creating quality, affordability, and sustainability for everyone.

• 75% Reduction in time consumed by administrative tasks
• 4 weeks to complete rapid deployment

“SAP Intelligent RPA saves our teams so much time. It is inexpensive, easy to use, and an unrivaled tool to automate processes. And during the pandemic, we could easily adapt the intelligent bots to keep our business running.”

Project Manager for Information Systems, MAIF Group

• 15 robots deployed across various lines of business and new use cases assessed on an ongoing basis
• Significant Labor-days savings, allowing resources to be redeployed to address complex issues

“Döhler accelerated the process thanks to automation with the positioning of SAP Fiori and SAP Intelligent RPA products and prevented errors made in the system"

• Automatic creation of a price request in the system using input data via Fiori Pricing Screens
• Smooth operation in both SAP & non SAP systems

“We launched internal people management enablement with source code developed by SAP Intelligent RPA specifically for our COVID-19 crisis response.”

Head of SAP and IT Solutions, Zuelllig Pharma Holdings Pte. Ltd.

• Enable more orders to be placed each day 24x7, without lag due to vacations or time off
• Read invoice PDFs using RPA and OCR and then process it in SAP solutions for and end-to-end process that spans receipt to payment

"Today, we are responding to the new challenges ​of Industry 4.0 by integrating agile and modern SAP technology.”

Director of Global SCM Innovation, Daewoong Pharmaceutical Co., Ltd.

• Savings of 5,720 person-hours by launching 22 projects with SAP Intelligent Robotic Process Automation to download external open-market order information and create sales orders

“With the success of the proof of concept for SAP Intelligent RPA integrated with SAP solutions for financial management demonstrating how we can drastically reduce manual tasks in our finance operations.”

CIO, Wanhua Chemical Group Co Ltd

• Reshaped business processes and financial reporting
• Systematized time-consuming manual activities by five bots supporting error-free processes and reducing 12 manual steps to 2 steps

Thanks to digital support, the increase in efficiency is up to 85 percent

Economics Director, Kanton Zürich

• 85-90 % estimated reduction in processing effort
• 20x faster with ROI in <1 month
• 2 weeks from first contact to go-live

“The business operations self-healing service is self-driven, orchestrates on demand, and integrates with our IT systems. It addresses tomorrow’s needs as we transition to running next-generation IT on SAP solutions.”

Director – SAP Basis and Middleware, HPE

• Implemented during COVID-19 with 100% off-site delivery
• Deployed the full portfolio of IT use cases in four weeks

“We used SAP Intelligent RPA to automate use cases that required significant manual intervention and redundant work.
This saves us time and cuts down on human error, and our employees are spending more time on innovative work.”

CIO, Asia Pacific Region, Rehau

• Upload 1,000 financial documents, turning four days of work into a 10-minute task​
• Process 500 orders per batch, transforming an entire day’s work into a two-minute task

“Although we’re just at the beginning of our journey with SAP Intelligent Robotic Process Automation, we are already realizing its potential to help us work more efficiently, serve customers better, and gain competitive advantage.”

Head of ERP Core Solutions, Villeroy & Boch Group​

• 10 digital assistants, carrying out simple automated tasks in accounts, purchasing, and customer services
• First SAP customer worldwide to go live with an intelligent bot that uses both SAP Intelligent RPA and SAP AI Business Services
• 6,000 documents checked, classified, and processed each year using one AI bot

“SAP Intelligent RPA is an ideal extension of our state-of-the-art IT landscape because it enables us to automate and scale business processes impacting several solutions, resulting in increased efficiency and improved compliance.”

Team Leader Compliance Services, Nagarro ES​

• 10 hours per month saved on average by automatically creating users
• 45 minutes less needed for process execution

“Murphy’s advanced digital initiatives on SAP Cloud Platform are optimizing well operations. Onshore field operators can now operate with improved effectiveness and safety with touch-less mobile applications. Machine Learning, Pattern Recognition and Intelligent RPA features are helping Murphy business operate effectively and efficiently.”

Director SAP & Enterprise Applications

• 15% improved productivity, 12% cycle time reduction, 24M events processed from 800 wells to provide comprehensive view
• 10% improved health & safety