09:30 am – 09:55 am

Registration Check-In & Networking | Experience Zone Showcase

09:55 am - 10:00 am

Welcome Address

Opening Keynote: Forward Together – ​Strategies for Today and Beyond

- Rachel Barger, President & Managing Director, South East Asia, SAP

10:45 am – 11:05 am

Keynote Address I: Accelerating the Path to Agility: Walgreens Boots Alliance Transforms in the New Norm 

Sudden, rapid changes across the world shown companies one thing: Agility is essential to survival. To thrive in a post-pandemic world, business leaders need to weave this critical ingredient into every aspect of their business. That means more than just having virtual workforces. Companies also need agility in responding to customer-, employee- and partner-sentiments to create business models and orchestrate processes that can adapt to the needs of stakeholders. Hear how Microsoft and SAP jointly developed journeys to help businesses build the foundation for success in the new reality of business.

- Andrea Della Mattea, President, Asia Pacific, Microsoft
- Luka Debeljak. Azure Sales Director - SAP on Azure, Asia Pacific, Microsoft   

11:05 am – 11:25 am

Keynote Address II: ​Outmaneuvering Uncertainty: From Now to the Next​

Out of necessity, leaders have prioritized the Now―supporting their people, customers and suppliers, addressing supply chain disruption, stabilizing revenues, realigning their businesses with evolving demand and identifying new growth pathways. However, Now is the time to turn our attention to the Next, a period of unpredictable and possibly muted economic recovery with new competitive threats and opportunities, in a decade of the Never Normal, a new era defined by fast changing shifts in cultural norms, societal values and behaviours. In this never normal, how can businesses build resiliency and agility? Hear how Accenture can help your company to transform to the Next and become more resilient and responsive, more data-driven, and in the cloud; to transact, analyze and predict in real time in an increasingly unpredictable world.

- Sandro Straetemans, Managing Director & SAP Business Group Lead in South East Asia, Accenture

11:25 am – 11:30 am

Closing Address

Experience Zone Showcase

Registration Check-In & Networking | Experience Zone Showcase

10:25 am – 10:40 am

1. Challenges for ASEAN Automotive Dealerships and How Can They Transform for the Future

10:40 am – 10:55 am

2. Leading Intelligent Enterprises for Automotive Retail

10:55 am – 11:10 am

3. Driving Digital Transformation Amid COVID-19: How Bridgestone Asia Pacific Forges Forward
- Cheah Wee Teong, Director, IT, Bridgestone Asia Pacific Pte Ltd

11:15 am – 11:30 am

4. Redefining Supply Chain Strategy for ASEAN HighTech Companies

11:30 am – 11:45 am

5. Modernizing Manufacturing: Building Customer Centricity

11:45 am – 12:00 pm

2. Build-to-Last: The SkillsFuture Singapore’s Story​ 
- Pang Poh Cheng, Chief Information Officer​ and Group Director, SkillsFuture Singapore, Business Technology Group

3. The New Reality: Post COVID-19 Era​

1. Remaking the Banks in the Disruptive Era

3. Navigating the New Leadership Framework for Banking: New Reality - An ASEAN Perspective
- Edmund Siah, Managing Partner, Egon Zehnder Singapore

4. Next Generation Central Bank for a Digital Age 
- James Gan, Managing Director, Central Bank and Infrastructure, Southeast Asia, Accenture

11:45 am – 12:00 pm

6. Getting Ready for Disruptions - Ride the Insurance Wave and Reinforce Your Strategic Priorities

3. Driving Operational Excellence in Asset Management 
- Edward Lee, Vice President, Rizing EAM

11:45 am – 12:00 pm

• Khor Chern Chuen, Chief Operating Officer, SAP South East Asia    
• Amit Khandelwal, Head of Services, SAP South East Asia
• Sandro Straetemans, Managing Director & SAP Business Group Lead in South East Asia, Accenture
• Ricky Kapur, Vice President of Sales, Marketing and Operations, Microsoft Asia Pacific
• Carlos G. Santos, Group Chief Information Officer, JG Summit

10:25 am – 10:55 am

• The Pulse of HR in the New Normal
  - Vikas Verma, Head of HR Strategy, UOB
  - Steven A. Yudiyantho, Senior Vice President, Human Capital Strategy & Talent Management, Bank Mandiri, Indonesia
  - Mirna Harahap, Head of Human Resource, The Body Shop Indonesia
  - Joydeep Bose, Group Chief Human Resource Officer, Olam International

11:00 am – 11:30 am

• Why is now the best time for HR Transformation
  - Virendra Shelar, General Manager- Global Human Resources Strategy, OMRON

11:35 am – 12:05 pm

• Driving Innovations to Ensure Business Continuity

Amid this outlook, business need to keep a real-time pulse on customer sentiments to remain relevant. As this crisis evolves and drives longer-term consumer shifts, companies need to frame short-term responses and redesign customer journeys that matter in the new normal.

To help businesses orchestrate optimal customer engagement, 3 Customer Experience (CX) focused sessions in the Sales & Marketing Track will zoom in on how organizations can deliver experiences that resonate with customers as we exit lockdowns and navigate a changed world. Join us as we explore how companies can listen to customers better, build customer journeys on the foundation of trust, and foster long-lasting customer relationships.

• Transforming Service to Deliver a Connected Experience 
        - Enrico Dick, Head of SAP Competence Center, Rolls-Royce Power Systems​

• Maximising Insights to Build Stronger Customer Engagement | Concept-to-Practice / Case Study With Retailer City Mart Holdings 
     - Ronald Lee, Project Director, City Mart Holdings

11:35 am – 12:05 pm

• Leading in Customer Loyalty - The Last Great Differentiator with NPS Prism

Fnance leaders need to weave intelligence into their finance organizations as this will allow the finance function to heighten its value as a business partner, accelerate time to cash, and build efficiency and accuracy into finance operations – even as the world continues to evolve post COVID-19.

To help the finance organization maximize profit intelligently amid a changing outlook, 3 Intelligent Finance focused sessions in the Finance Track will help answer questions such as  “which of my customers are profit destroyers, and which contribute most to net profit?” The sessions will also discuss how businesses can innovate their finance functions to be ready for a new reality of business.

• Monitoring Profitability: Ensuring Your Company Stays in the Black with Intelligent Finance Solutions

• Managing Working Capital: Optimize Cash and Hedge Risk Effectively ​With SAP

• Managing Financial Close:Sustaining an Accurate and Compliant Close With Efficient Collaboration Across All Entities

Intelligent Spend Management

• Optimizing Your Cashflow Through Payables Digitisation

• Managing Employee Spend with Agility  

• Managing the Invisible Workforce

COVID-19 has driven home the need for a flexible supply chain that addresses operational pressures when faced with demand and supply shocks. To that end, business and supply chain leaders are realizing the importance of innovative supply chain technologies that can support companies’ ability to resist such shocks.

3 Digital Supply Chain focused sessions in the Supply Chain & Logistics Track will delve into key insights on how supply chain and logistics leaders can build resilient and responsive digital supply networks. Highlights include how businesses can harness Design-to-Operate, a supply chain centric business process that replicates a digital mirror of your end-to-end supply chain – from design, planning and manufacturing to logistics and ongoing maintenance – to perfect reality across product and asset lifecycles.

• Building a Resilient Supply Chain Amidst the Ever-changing World

• Customer Story: Reaping Success with a Responsive Supply Chain
  

11:35 am – 12:05 pm

• Let's Design-to-Operate with SAP

As the C-suite contemplate new ways of working and new business models to reinvent their companies, it is critical that they also take time to understand the breadth and depth of innovative technologies that are already available in the marketplace. And the strategies future-oriented companies have taken to capitalize on them.

3 Innovation focused sessions in the C-Suite, Digital & Transformation Offices Track will explore the most important SAP Innovations in today’s climate. These sessions will also underscore how companies can contextualize and realize innovation ideas quickly to drive business transformation for the new reality of business.

• Driving Innovations to Thrive in the World of Uncertainty

• Leading Innovations in the Changing Economy

11:35 am – 12:05 pm

• Experiencing Innovations within SAP's Experience Center

Powering Digital SMEs

• The Intersection of Change and Technology - Re-Imagine Business

• Transforming SME Businesses with Digitizing Procurement 

• Crawl, Walk, Run – Scaling with Your Businiess Needs with SAP's SME Solutions

The Power of Collaboration - Our Partner Ecosystem

• Building a Resilient Supply Chain - Concept-to-Practice​
  

• What Makes a Workforce a Force to Be Reckoned With?
       - Mitchell Haney, ASEAN HR Transformation Leader, EY
       - Scott Davidson, Director, People Advisory Services, EY

• Managing Uncertainty With SAP on Azure​
  - Sajit Nair, Strategic ISV for SAP, Microsoft Asia Pacific
  - Luka Debeljak, Azure Sales Director, Microsoft Asia Pacific