09:30 am - 09:55 am |
Registration Check-In & Networking | Experience Zone Showcase |
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09:55 am - 10:00 am |
Welcome Address |
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10:00 am - 10:20 am |
Panel Discussion: Learnings from Digital Transformations
- Khor Chern Chuen, Chief Operating Officer, SAP South East Asia
- Amit Khandelwal, Head of Services, SAP South East Asia
- Sandro Straetemans, Managing Director & SAP Business Group Lead in South East Asia, Accenture
- Ricky Kapur, Vice President of Sales, Marketing and Operations, Microsoft Asia Pacific
- Carlos G. Santos, Group Chief Information Officer, JG Summit
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10:20 am - 12:00 pm |
Breakout Sessions |
Digital, Engaged, & Optimized Workforce |
Today, as economies emerge from lockdowns and a workforce with blended work arrangements start to intermingle, HR Leaders need to reimagine the future of work. Plus define the role of the workplace. For this reason, 3 Digital Workforce focused sessions in the Human Resources Track will uncover top insights on HR in South East Asia. This includes the pulse of HR in today’s new reality of business. Plus, how HR organizations can innovate to cultivate talent with fewer locational constraints, adopt creative processes to boost productivity, and create an even stronger culture. |
10:25 am – 10:55 am
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- The Pulse of HR in the New Normal
- Vikas Verma, Head of HR Strategy, UOB
- Steven A. Yudiyantho, Senior Vice President, Human Capital Strategy & Talent Management, Bank Mandiri, Indonesia
- Mirna Harahap, Head of Human Resource, The Body Shop Indonesia
- Joydeep Bose, Group Chief Human Resource Officer, Olam International
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11:00 am – 11:30 am
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- Why is now the best time for HR Transformation
- Virendra Shelar, General Manager- Global Human Resources Strategy, OMRON
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11:35 am – 12:05 pm
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- Driving Innovations to Ensure Business Continuity
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Customer Engagement |
Amid this outlook, business need to keep a real-time pulse on customer sentiments to remain relevant. As this crisis evolves and drives longer-term consumer shifts, companies need to frame short-term responses and redesign customer journeys that matter in the new normal.
To help businesses orchestrate optimal customer engagement, 3 Customer Experience (CX) focused sessions in the Sales & Marketing Track will zoom in on how organizations can deliver experiences that resonate with customers as we exit lockdowns and navigate a changed world. Join us as we explore how companies can listen to customers better, build customer journeys on the foundation of trust, and foster long-lasting customer relationships.
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10:25 am – 10:55 am |
- Transforming Service to Deliver a Connected Experience
- Enrico Dick, Head of SAP Competence Center, Rolls-Royce Power Systems
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11:00 am – 11:30 am |
- Maximising Insights to Build Stronger Customer Engagement | Concept-to-Practice / Case Study With Retailer City Mart Holdings
- Ronald Lee, Project Director, City Mart Holdings
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11:35 am – 12:05 pm
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- Leading in Customer Loyalty - The Last Great Differentiator with NPS Prism
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Intelligent Finance |
Fnance leaders need to weave intelligence into their finance organizations as this will allow the finance function to heighten its value as a business partner, accelerate time to cash, and build efficiency and accuracy into finance operations – even as the world continues to evolve post COVID-19.
To help the finance organization maximize profit intelligently amid a changing outlook, 3 Intelligent Finance focused sessions in the Finance Track will help answer questions such as “which of my customers are profit destroyers, and which contribute most to net profit?” The sessions will also discuss how businesses can innovate their finance functions to be ready for a new reality of business.
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10:25 am – 10:55 am |
- Monitoring Profitability: Ensuring Your Company Stays in the Black with Intelligent Finance Solutions
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11:00 am – 11:30 am |
- Managing Working Capital: Optimize Cash and Hedge Risk Effectively With SAP
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11:35 am – 12:05 pm |
- Managing Financial Close:Sustaining an Accurate and Compliant Close With Efficient Collaboration Across All Entities
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Intelligent Spend Management
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Organizations need to become agile so that they can manage business expenses closely. Bottom lines pressures also means the need to explore new ways to bolster cash positionings while unlocking the maximum value from suppliers.
To help organizations streamline employee spend and cashflow, 3 focused sessions offered in the Intelligent Spend Management Track will provide insights and intelligent solutions on how finance and procurement professionals can drive cost savings, leverage actionable insights to re-negotiate with vendors, strengthen cashflow, and extract even greater value from invisible workforces such as consultants and service providers.
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10:25 am – 10:55 am |
- Optimizing Your Cashflow Through Payables Digitisation
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11:00 am – 11:30 am |
- Managing Employee Spend with Agility
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11:35 am – 12:05 pm |
- Managing the Invisible Workforce
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Design-2-Operate Excellence |
COVID-19 has driven home the need for a flexible supply chain that addresses operational pressures when faced with demand and supply shocks. To that end, business and supply chain leaders are realizing the importance of innovative supply chain technologies that can support companies’ ability to resist such shocks.
3 Digital Supply Chain focused sessions in the Supply Chain & Logistics Track will delve into key insights on how supply chain and logistics leaders can build resilient and responsive digital supply networks. Highlights include how businesses can harness Design-to-Operate, a supply chain centric business process that replicates a digital mirror of your end-to-end supply chain – from design, planning and manufacturing to logistics and ongoing maintenance – to perfect reality across product and asset lifecycles.
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10:25 am – 10:55 am |
- Building a Resilient Supply Chain Amidst the Ever-changing World
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11:00 am – 11:30 am |
- Customer Story: Reaping Success with a Responsive Supply Chain
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11:35 am – 12:05 pm
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- Let's Design-to-Operate with SAP
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SAP Innovations |
As the C-suite contemplate new ways of working and new business models to reinvent their companies, it is critical that they also take time to understand the breadth and depth of innovative technologies that are already available in the marketplace. And the strategies future-oriented companies have taken to capitalize on them.
3 Innovation focused sessions in the C-Suite, Digital & Transformation Offices Track will explore the most important SAP Innovations in today’s climate. These sessions will also underscore how companies can contextualize and realize innovation ideas quickly to drive business transformation for the new reality of business.
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10:25 am – 10:55 am |
- Driving Innovations to Thrive in the World of Uncertainty
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11:00 am – 11:30 am |
- Leading Innovations in the Changing Economy
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11:35 am – 12:05 pm
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- Experiencing Innovations within SAP's Experience Center
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Powering Digital SMEs
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To help SMEs tide through this period, governments have introduced support measures to help SMEs with their struggles. But to stabilize operations, revitalize business plans, and enter a phase of renewal that gets SMEs ready for the future, SMEs need to enhance their digital capability. This will have an immediate impact on constraints in cashflow, resource management, and talent. Which will create space for SMEs to reimagine the future of their businesses.
3 Digital SME focused sessions in the SME Track will show business owners and their teams why more than 80% of SAP customers are SMEs. These sessions will provide tips on how SMEs become resilient to disruptions. And do more with less – regardless of size.
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10:25 am – 10:55 am |
- The Intersection of Change and Technology - Re-Imagine Business
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11:00 am – 11:30 am |
- Transforming SME Businesses with Digitizing Procurement
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11:35 am – 12:05 pm |
- Crawl, Walk, Run – Scaling with Your Businiess Needs with SAP's SME Solutions
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The Power of Collaboration - Our Partner Ecosystem
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Ecosystems and networks have never been critical than before. Well-established collaborative networks allow companies to catalyze responses from public and private sectors at scale. They help businesses harness everyone’s collective strengths to thrive. Diverse experiences across an ecosystem also offer a multitude of best practices and perspectives for collaborators to learn from.
3 SAP Partner Ecosystem focused sessions in the Collaborative Ecosystem Track will share key learnings and tips our partner ecosystem has uncovered during this challenging period. These sessions will also shed light on how businesses can tap on the strengths of SAP and its partners to move forward resolutely in the new reality of business The New Reality of Digital Supply Chain.
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10:25 am – 10:55 am |
- Building a Resilient Supply Chain - Concept-to-Practice
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11:00 am – 11:30 am |
- What Makes a Workforce a Force to Be Reckoned With?
- Mitchell Haney, ASEAN HR Transformation Leader, EY
- Scott Davidson, Director, People Advisory Services, EY
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11:35 am – 12:05 pm |
- Managing Uncertainty With SAP on Azure
- Sajit Nair, Strategic ISV for SAP, Microsoft Asia Pacific
- Luka Debeljak, Azure Sales Director, Microsoft Asia Pacific
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11:50 am - 12:00 pm |
Closing Address |
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12:00 pm - 2:00 pm |
Experience Zone Showcase |