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SAP for Me es su punto de entrada central personalizado al soporte de SAP. Él proporciona transparencia en todas sus soluciones de SAP y garantiza una experiencia de soporte armonizada. SAP for Me facilita las tareas relacionadas con el soporte con una vista integral de su cartera de productos, todo en un solo lugar. Únase a este webcast de soporte para obtener más información sobre SAP for Me, incluida el decenso de la página inicial de SAP ONE Support Launchpad como acceso a las aplicaciones.
Cuando usted interactúa con el soporte de SAP con SAP for Me, puede:
Registration
SAP for Me constitue votre point d'entrée central personnalisé vers le support de SAP.
Ce portail offre une transparence sur toutes vos solutions SAP, et vous garantit une expérience de support harmonisée.
SAP for Me facilite les tâches liées à votre support, avec une vue complète de votre portefeuille de logiciels, en un seul endroit.
Si vous souhaitez obtenir plus d’informations sur notre nouveau portail, y compris la migration de la page d'accueil et accès aux applications du SAP ONE Support Launchpad, nous vous invitions à participer à ce séminaire en ligne.
Lorsque vous vous engagez avec le support du portail SAP for Me, vous pouvez :
SAP for Me is your personalized central entry point to SAP’s support. It provides transparency across all your SAP solutions and ensures a harmonized support experience. SAP for Me makes support-related tasks easy with an end-to-end view of your product portfolio all in one place. Join this Support Webcast to learn more about SAP for Me including the depreciation of the SAP ONE Support Launchpad home page as an access to applications.
When you engage with SAP’s support with SAP for Me, you can:
标题 : 【网站介绍】 Sap for Me — 您获得支持的新窗口
SAP for Me 是您获取SAP 支持的个性化集成入口，可使您使用的各SAP 解决方案更为清晰透明，从而保证更高效协调的用户支持体验。
SAP for Me 通过“端对端”的视角，将产品信息汇聚在一个入口，使您获得支持变得更加便捷。
通过此次的网络研讨会可以让您更进一步的了解SAP for Me， 包括SAP One Support Launchpad 主页也将不再是各项应用的主要入口。
当通过SAP for Me 获取支持时， 您可以：
• 仅用一个入口便可了解支持相关的所有主题和问题
• 轻松找到需要的信息并帮助到您
• 开启自助服务渠道，如云系统配置
• 看到所购买的许可（licenses ），订单(orders)和产品使用情况的全局概览
Sap for Me: は、2022 年第 3 四半期早々にサポート関連のトピックや質問に関して、唯一のエントリーポイントになる予定です。
すべてのサポート機能が SAP ONE Support Launchpad から SAP for Me に移行し、その後も継続して機能が付加されます。
現時点で開発された新しいプラットフォームを順調に活用して、アプリケーション状況の全体像を把握するためのセッションです。
In this webinar you will learn about the Support Portal Resources that are available to SAP Customers. The objectives is to provide the information needed to successfully engage with our Support organization.
Agenda
Customer Interaction Center (CIC) Overview
Introduction to the SAP One Support Launchpad
User Management
Incident Management
How to Download Software
System Administration
How to Request a License Key
Self Service and Support Channels
Recordings:
English - pdf
German
Chinese
French
Japanese
Spanish - pdf
Portuguese - pdf
The purpose of this webinar is to provide tips and tricks on how to best utilize SAP Launchpad knowledge base to search for information and solutions
In this webinar you will learn how to search for known issues and resolutions in all of SAP's knowledge repositories. Agenda:
• How to access SAP ONE Support Launchpad Search • Search repositories and filters • SAP Notes vs SAP Knowledge Base Articles • Searching Tips • Helpful SAP Notes/ SAP Knowledge Based Articles • Q&As
English - [Presentation pdf]
Portuguese
Spanish
This session will help the customer become more familiar with the SAP ONE Support Launchpad and its applications: Search for SAP Documentation, Incidents, License Keys, Software download and User Management.
Giving Webinar to customer on overview of the SAP launchpad, the portal that customer use to access different support applications.
Access (from the SAP Support Portal or directly via the link) Login - Selecting roles Launchpad Roles and User Profile Personalisation Contacting Product/Technical Experts Expert Chat Schedule an Expert License keys System Data Management Software Download User Management
English
Korean
The purpose of this session is to help to improve the quality of incidents being created and generally enhance your support experience with SAP.
Support Basics
Self-enablement (note search, expert chat, schedule an expert)
Reporting an incident (components, priority, business impact, what makes a perfect incident etc.)
How CIC can help with incident management
Recordings
In this session you will learn how to search for known issues and resolutions in all of SAP's knowledge repositories.
How to access SAP ONE Support Launchpad Search
Search repositories and filters
SAP Notes vs SAP Knowledge Base Articles
Next-Generation Support tools
Searching Tips & Examples
Helpful SAP Notes/ SAP Knowledge Based Articles
Q&As
Learning Objectives: Become more familiar with SAP Support's self-enablement tools and the different ways to find a solution for your issue.
English / / pdf
Webcast - PS Accrediation
The Customer COE offers webcasts on a variety of topics.
Check out the current list of MOOCs that are available for free via openSAP.