SAP Knowledge 4 User Groups
Guides
 
Discover our collection of guides, especially assembled for SAP User Groups and their members, giving you an in-depth overview of varying topics and providing guidance on topics of interest such as the SAP S/4HANA Guide.
The Intelligent Enterprise

Discover SAP S/4HANA - the digital core of the Intelligent Enterprise! You can acquire basic knowledge on the ERP system in our Get To Know  section, go for advanced information with Deep Dive, or find out about S/4HANA's crucial role in the context of the Intelligent Enterprise. You can also discover use cases and success stories by searching through Customer Experience.

Discover SAP C/4HANA with our SAP C/4HANA learning journey for User Groups! This in-memory customer experience (CX) suite offers cloud solutions for marketing, commerce, sales, service, and customer data and uses technologies like machine learning to power real-time engagements. 

Discover SAP Leonardo - the 'intelligence' in the Intelligent Enterprise! You can acquire basic knowledge on SAP Leonardo intelligent technologies in our Get To Know  section, go for advanced information with Deep Dive, or find out about use cases and success stories by searching through Customer Experience.

Guides on Focus Topics

Here we are offering documents such as whitepapers and guides that help Customer Centers of Expertise (Customer COEs) and CIOs with daily and strategic challenges they are facing in today's digital economy, guiding their path towards the Intelligent Enterprise.

Here you will be guided through all important topics around the lifecycle of your SAP Licenses. In addition you can access information about SAP Support Services.

 

SAP customers asked for a clear breakdown of the support offerings made available by the different SAP Support models, and SUGEN picked up on their request. The “Value of Support” Charter delivers a clear understanding of what support offerings are provided by the different SAP maintenance contract types.

The SAP Innovation Guide offers customer organizations a single point of entry to identify and evaluate SAP Innovations. During the phases of the Innovation Guide, customers receive an overview of potential innovations. SAP will help customers find the right solution and path for their respective situation including available SAP programs, channels, tools and services.