Knowledge Transfer for SAP User Groups - Customer Center of Expertise

Join our events designed to provide you with latest knowledge to help you do your job faster and easier and to support you in driving continuous improvements. Listen in on our panel discussions between representatives of different User Groups and SAP Experts.

SAP Business Network


Join our events to hear details about the world’s largest and most comprehensive business network.




September 14 , 2021 – 15:00 - 17:00 PM CEST

September 14 , 2021 – 14:00 - 16:00 PM BST

September 14 , 2021 – 09:00 - 11:00 AM EDT




Business Network - A Unified, Collaborative, Intelligent Business Network Absorbs Shock for Today's Supply Chains


How Procurement Leaders Can Plan for the Future


Procurement across a Heterogeneous Multi-Backend Environment


Innovate with Demand-Driven Material Requirements Planning (DDMRP)



Click button below to get details about the sessions.

Virtual Customer Center of Expertise Event

Lifetime Journey for Continuous Success 

Strengthen your Foundation and Infuse your DNA with the Latest Innovations!

The Customer Center of Expertise (Customer COE) model consists of five core functions (Customer COE Getting Started) which represent the foundation to efficiently and effectively operate, orchestrate and run your ERP infrastructure. As a Customer COE, it is important to have a continuous dialog with the lines of business of your company. It is essential to drive communications and governance for all SAP related topics and establish, manage and nurture relationships with internal and external stakeholders. These activities allow Customer COEs to act as a collaboration hub between Business and IT within their companies to best run both business and IT processes. The role of a Customer COE requires you to continuously stay up-to-date and drive innovation adoption.


For that reason we have prepared for you a three-day virtual event to strengthen your foundation and help you define your innovation roadmap:  

  • Day 1: Strengthen your Customer COE Foundation and IT Infrastructure
  • Day 2: Define your Innovation Roadmap
  • Day 3: Path Towards the Intelligent Enterprise with the SAP Business Technology Platform
Intelligent Spend Management with SAP - Procurement


DateMarch 10 , 2021 – 15:00 - 17:30 pm CET

Baber Farooq, Senior Vice President, Procurement Product Strategy, SAP America
Robert Jones, Senior Director, Road Maps and Releases, Procurement Product Strategy, SAP America
Nouh Abed Assad, Director in Value Advisory for Spend Management, SAP America
Sourabh Kothari, Sen. Director, SAP Procurement Solutions, SAP America
Kimberley Chase, Regional VP leading Innovation Adoption, SAP America
Allyson Atencio, CEI Lead, SAP America
Mark Harris, Sen. Director, Product Strategy, SAP America
Tania Dinnendahl, Executive Liaison Manager SAP User Groups, SAP SE
Lori Paulin, Senior Director Solution Management, SAP America


Why participate


Managing spending has never been more critical and spend management excellence now takes more than just increasing compliance and reducing costs. Procurement, finance, and supply chain leaders are being asked to help fund both innovation and core business growth.


SAP Procurement contributes to your unified view of spending by connecting data from across the source-to-pay process for direct and indirect materials. Our solutions give you the ability to make fast, intelligent decisions to help keep your business moving forward.


Attend this event and hear from and interact with the experts working at SAP Intelligent Spend Procurement.


Our Agenda


The Road to Intelligent Spend

Get to know more about the Procurement Product Strategy and brief overview regarding the SAP Procurement and what it means for you today


Insider’s Guide to the SAP Road Map for Intelligent Spend - Vision and Strategy

Overview on SAP Road Maps, demo and customer discussion with Open Customer Q&A


SAP Influence and Adoption  

Learn more about Customer Influence at SAP. In this short overview, discover how to get involved and influence software development by participating in SAP Customer Engagement Initiative (CEI), SAP Beta Testing, SAP Early Adopter Care, and SAP Continuous Influence


Imagining Procurement of the Future

Sharing customer feedback on top challenges and priorities. Open discussion on what is working or what the needs are for the future


Digital Transformation in Procurement and Finance

In this session we will elaborate on what digitalization means for Procurement and Finance departments. Why it is essential for finance and procurement to align closely on strategy, processes and tools and discuss the benefits digital collaboration can bring to the organization


SAP’s Intelligent Enterprise Journey for Source to Pay

Explore business process integration and learn how holistic integration of technology and business processes deliver significant value to your business

Introduction to SAP Business Technology Platform


Asia Pacific & Japan

February 23, 2021
1:00pm SGT
4:00pm AEDT


Europe, Middle East North Africa

February 23, 2021
10:00am CET
09:00am GMT


North & South America

March 2, 2021
11:00am EST
08:00am PST

Duration of the Event is 2 hours


Why participate

In our recent announcement we informed our customers of  the rebranding of SAP Cloud Platform as a product name.

During this virtual event you will get an Introduction to SAP Business Technology Platform (SAP BTP) and understand how SAP Integration Suite, SAP Extension Suite and SAP Analytics are Powering SAP BTP.

Why Should You Attend our Virtual Event?

  • Learn about SAP BTP as the platform for the intelligent enterprise. 
  • Understand the individual substantial value that SAP BTP technologies provides
  • Learn how you can run SAP BTP in any cloud environment, to achieve ultimate flexibility and choice to drive agility & speed.
  • Gain an understanding of how SAP BTP integrates and extends SAP Intelligent Suite as well as third-party applications with innovative capabilities

Business benefits of moving to SAP Integration Suite and SAP Extension Suite

  • Unlock your critical business processes - access from anywhere at any time 
  • Superior User Experience with SAP Fiori 3 – empower employees and suppliers to foster collaboration 
  • Transition in a non-disruptive manner – in the pace that is best for your business


Who should attend

  • Director Application Development
  • Director Product Development and Delivery
  • IT Managers & Experts
  • Managing Director, Sales and Delivery
  • SAP Development leads


Our agenda with 3 concurrent Breakout rooms to answer all your questions

February 23, 2021 /  March 2, 2021

  • SAP Business Technology Platform (SAP BTP) – the platform for the Intelligent Enterprise
  • Fastest way to adopt SAP Business Technology Platform
  • Accelerate Connected Processes with SAP Integration Suite
  • Simplify application development with SAP Extension Suite
  • SAP Analytics Powering SAP BTP
  • Breakout Rooms
    • 1 - SAP Integration Suite Powering SAP BTP
    • 2 - SAP Extension Suite Powering SAP BTP
    • 3 - SAP Analytics  Powering SAP BTP
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