Value of Support


Your single point of truth to find SAP improvements and innovations.


Value of Support Webinar Series

Customers are entitled to a lot of support services, content and tools when they have an SAP support contract. Customers are not always aware of all this and therefore don’t benefit enough from the value that is in their contracts.


This was concluded by SAP and also by user groups when they did surveys in the area of Service & Support. To solve this, SUGEN started the Value of Support Charter in November 2016. The main purpose of this Charter was to make an inventory of all the different support elements/services and to make this transparent and understandable at different levels for customers.


We present to you the second deliverable, a series of webinars with the objective to provide you with targeted, easy to use recommendations where SAP Support can help you with achieving your business and IT goals, execute your projects successfully and optimize your IT operations

Value of Support - SUGEN
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