Self Service & Incident Prevention
Description:
In this session you will learn how to search for known issues and resolutions in all of SAP's knowledge repositories.
Agenda:
How to access SAP ONE Support Launchpad Search
Search repositories and filters
SAP Notes vs SAP Knowledge Base Articles
Next-Generation Support tools
Searching Tips & Examples
Helpful SAP Notes/ SAP Knowledge Based Articles
Q&As
Learning Objectives:
Learning Objectives: Become more familiar with SAP Support's self-enablement tools and the different ways to find a solution for your issue.
Date:
May 25, 2022
Time:
14:30 IST - 15:30 IST