Results:

Incident Management
 
Description:
 

The purpose of this webinar is to help improve the quality of the incidents being created and generally enhance your support experience with SAP.

 

The agenda includes:

 

Support Basics

 

Self-enablement (note search, expert chat, schedule an expert) 

 

Reporting an incident (components, priority, business impact, what makes a perfect incident etc.) 


How CIC can help with incident management

 

Date:
 

April 01, 2020

 

Time:
 

16:00 CET - 16:45 CET

 

Registration