Results:

Getting the Most from your Support
 
Description:
 

In this session you will learn about the Support Resources that are available to you as an SAP Customer. The objective is to provide you with the information you need to successfully engage with our Support Organisation.

 

Agenda:

 

Customer Interaction Center (CIC) Overview


Introduction to the SAP One Support Launchpad

 

User Management & Universal ID

 

How to Download Software

 

How to Request a License Key

 

System Administration

 

Self Service and Support Channels

 

Contacting Product Experts

 

Creating the 'Perfect Incident'


Contact Us

 

Date:
 

November 25, 2020

 
Time:
 

16:00 CET - 17:00 CET

Registration