Results:

Partner Focus: Incident Management – VAR Delivered Support Partners

Description:

Support Basics

SAP Support Infrastructure 

VAR-D incident handling @ a Glance 

Self Enablement

Using SAP Notes & Knowledge Base Article

Contacting the Product Experts 

Reporting an Incident 

The Perfect Incident

Selecting a System 

Component Selection 

Remote Connections 

Incident Priorities and Business Impact 

Business impact Examples (insufficient/good) with recommendations

After an Incident has been solved

How CIC can help you?


Date:

September 29, 2021


Time:

15:00 BST - 16:00 BST

16:00 CEST - 17:00 CEST

17:00 MSK - 18:00 MSK

Registration