Knowledge Transfer for SAP User Groups - Customer Center of Expertise
Customer Center of Expertise

 

Customer Centers of Expertise (Customer COEs) act as collaboration hubs across IT and Lines of Business in their companies. They have the knowledge, the capabilities, and the network to centrally drive continuous improvement and continuous innovation. Beside the Knowledge Transfer area for Customer COEs, we also provide several documents and best practices on the SAP Support Portal http://support.sap.com/ccoe

Virtual Customer Center of Expertise Event - October 5th to 7th

 

Lifetime Journey for Continuous Success 

Strengthen your Foundation and Infuse your DNA with the Latest Innovations!

The Customer Center of Expertise (Customer COE) model consists of five core functions (Customer COE Getting Started) which represent the foundation to efficiently and effectively operate, orchestrate and run your ERP infrastructure. As a Customer COE, it is important to have a continuous dialog with the lines of business of your company. It is essential to drive communications and governance for all SAP related topics and establish, manage and nurture relationships with internal and external stakeholders. These activities allow Customer COEs to act as a collaboration hub between Business and IT within their companies to best run both business and IT processes. The role of a Customer COE requires you to continuously stay up-to-date and drive innovation adoption.

 

For that reason we have prepared for you a three-day virtual event to strengthen your foundation and help you define your innovation roadmap:  

  • Day 1: Strengthen your Customer COE Foundation and IT Infrastructure
  • Day 2: Define your Innovation Roadmap
  • Day 3: Path Towards the Intelligent Enterprise with the SAP Business Technology Platform

 

Process Webcasts
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Support Webcasts
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Archive 2020 Customer CoE
Global Customer COE and Support Info Day - Virtual Event on September 16th, 2020



Stay Ahead of The Pack with the exclusive transformation insights from SAP and Customers.

This virtual event explores how the latest SAP technologies and services can accelerate your digital transformation and secure the continuous success of your business. Get special first-hand insights from SAP Experts and Customers and choose the best approach to stay ahead of the pack:

  • Listen to SAP strategy keynote including outlook 2021, initiatives & news
  • Learn about SAP S/4HANA Movement, how to build your case towards SAP S/4HANA and the new SAP Enterprise Support Guides Program
  • Stay on track in the SAP ALM Roadmap
  • Get familiar with SAP's Integration Strategy
  • Learn from customers about their experiences with SAP S/4HANA Upgrade (Döhler GmbH) and Focused Insights for SAP Solution Manager (Miele & Cie. KG)
  • See what's new in SAP Customer COE Program

 

Participation is free of charge for all SAP customers. Join us for selected presentations or stay for the whole event. You will receive a detailed agenda upon registration. Looking forward to welcoming you in the event.

SAP S/4HANA Movement Program - Webcast Series


In this series of webcasts on the SAP S/4HANA Movement Program, you have the opportunity to learn more about the program's different pillars and how packaged tools and services enable your organization to manage a seamless transition to SAP S/4HANA.

DevOps Essentials with SAP
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SAP EarlyWatch Alert Workspace for Customer Centers of Expertise - Sessions in July 2020
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Customer Center of Expertise - Product and Solution Management Webcasts
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Customer Center of Expertise - Contract and Licence Management Webcasts
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Customer Center of Expertise - Service and Support Webcasts
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Archive 2019 - Product & Solution Management Webcasts
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Archive 2019 - Service & Support Webcasts
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