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SAP Customer Experience


SAP Customer Experience is an integrated offering designed to modernize the sales-only focus of legacy CRM solutions. SAP now ties together solutions to support all front-office functions, such as consumer data protection, marketing, commerce, sales and customer service.

The SAP Customer Experience portfolio includes SAP Marketing , SAP Commerce, SAP Service, SAP Customer Data  and SAP Sales.

SAP Customer Experience Webcasts
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SAP Customer Experience Enablement Video Portal


This new platform offers:

  • Fresh content - videos that empower you to get the best from our software, which we will be adding to regularly
  • Easy to consume - short, focused videos covering the key features of the software
  • Complimentary for all SAP customers and partners
  • Accessible with your SAP User ID via Single-Sign-On
  • Guided learning through dedicated channels per solution and video playlists


Click here to visit the SAP Customer Experience Enablement Video Portal.

SAP CX 2019 Webcasts Archive
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