SAP Knowledge 4 User Groups
eBooks
 
Discover our ebooks, especially created for SAP User Groups and their members, summarizing webinar series in a consumable format and providing guidance on topics of interest such as Globalization.
eBooks on Focus Topics

Discover our eBook on Incident Management and learn more about how to interact with SAP Product Support, where to search for solutions and how to create the perfect Incident. We would like to help improve the quality of incidents being created and generally enhance your support experience with SAP. The goal is for you to understand all SAP processes you need to follow to get the best results from your SAP engagement.


SAP customers and partners can rely on SAP Globalization Services as a trusted advisor for all globalization matters. The product management team provides dedicated services to evaluate, plan, and implement global installations. Customers and partners can tailor these services to their specific needs, based on their experience and the complexity of their global project.


This eBook focuses on how User Groups can attract millennials/young talents as well as different Lines of Business. Both parties have to be core priorities when talking about strategic and sustainable growth for User Groups. This eBook should serve as  a starting point to take action.

The technology landscape and how customers consume and use SAP software has undergone dramatic changes. Not only are our customers' employees using the Digital Core, their environment also uses the Digital Core. The difficulty of measuring use access has lead SAP to modernize it's pricing model to be more transparent and predictable.

Webinar eBooks

In this series of webinars on the SAP S/4HANA Movement Program, you have the opportunity to learn more about the program's different pillars, and how packaged tools and services enable your organization to manage a seamless transition to SAP S/4HANA.


In this series of webinars on SAP S/4HANA, listeners will gain insights on all relevant aspects to consider prior to the move, during the transition and after the successful implementation of SAP S/4HANA, and will understand how the Intelligent ERP helps customers to become Intelligent Enterprises.

 

SAP Experience Management solutions combine X-data and O-data. By collecting experience data at every meaningful touchpoint and combining them with operational data, you can analyze and understand experience gaps - and determine what to do about them. 

Organizations start their digital transformation journey in their home industry. Benefit from SAP's strong industry expertise and learn more about how to become an Intelligent Enterprise, enabled by end-to-end integrated business processes and intelligent technologies such as artificial intelligence, big data and blockchain. The aim is to help innovate companies to become more agile, profitable and customer focused.

 

In this SAP CX webinar series, participants will gain insights on the entire SAP CX portfolio and how it can provide a holistic customer experience, covering all customer touchpoints, identifying customers individually, and interacting with them on a personal level. Topics include SAP Marketing, SAP Commerce, SAP Service, SAP Customer Data, and SAP Sales.


The Value of Support Webinar Series provides you with targeted, easy to use recommendations where SAP Support can help you with achieving your business and IT goals, execute your projects successfully and optimize your IT operations.

Learn more about the SAP Transformation Navigator as self-service road-mapping tool to help you chart your digital transformation with SAP S/4HANA. It has helped SAP customers reimagine innovation for their businesses, with more than 30,000 product maps generated in the first year alone. 


Discover in this series of webinars how to streamline processes and support innovations with a single, trusted source for real-time insights. Based on SAP HANA, our data warehouse solution SAP BW/4HANA can help you capitalize on the full value of all your data from SAP applications or third-party solutions, as well as unstructured, geospatial or Hadoop-based.

Discover how data and database management software from SAP provides the core technology infrastructure you need to innovate and lead in an increasingly digital world. Find out now how, with the SAP HANA platform powering your digital core, you can deliver modern applications for the digital economy.